Our Core Values
Our Core Values
At Setpoint Refrigeration LLC, our business is built on seven essential core values that guide everything we do: reputation, honesty, fairness, value, reliability, consistency, and commitment. These values aren’t just principles—they are promises we uphold in every interaction and every service we provide.
Reputation
We understand that trust is earned, not given. That’s why we work hard to maintain a reputation for excellence in every job we undertake. Whether you’re a homeowner or a business owner, you can trust us to provide exceptional service and solutions that stand the test of time.
Honesty
Transparency is at the heart of our business. We believe in clear communication and providing straightforward advice. Our quotes are upfront, accurate, and always reflect the work required—no surprises, no hidden fees. Integrity is the foundation of every interaction.
Fairness
We treat every customer with respect and fairness, ensuring you receive top-tier service at a price that makes sense. As a family-owned business, we know the value of hard-earned dollars, and we’re committed to offering solutions that balance quality with affordability.
Value
Delivering value means more than just competitive pricing. It’s about providing dependable, high-quality HVAC/R services that enhance the comfort and efficiency of your home or business. With our proactive approach, we aim to prevent issues before they arise, saving you time and money in the long run.
Reliability
When you call Setpoint Refrigeration LLC, you can count on us to show up on time, ready to get the job done right the first time. We take pride in being a dependable partner for all your HVAC and refrigeration needs, offering peace of mind no matter the season.
Consistency
Consistency is key to earning your trust and building lasting relationships. From routine maintenance to emergency repairs, we deliver the same high standard of service every time. You can count on us to be your reliable HVAC/R partner year after year.
Commitment
We are deeply committed to our customers, our community, and the craft of HVAC and refrigeration. Our dedication goes beyond just completing a job—it’s about building lasting relationships, solving problems with care, and continuously improving to meet your evolving needs. At Setpoint Refrigeration LLC, your satisfaction is our ultimate goal, and we won’t stop until we’ve exceeded your expectations.